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We have an 11ft square trampoline - Springfree are you elk deserved market leaders in quality safety and engineering. Superb safety for kids , great longevity, incredibly robust equipment that withstands the terrible British weather - our kids have loved this trampoline with hours spent bouncing and shooting hoops with the basketball hoop accessory. The 10 year guarantee is reassuring but you are unlikely to need it. Yes they are expensive but you absolutely get what you pay for in spades . We used the installation service which I highly recommend. Will saved us hours with his expertise putting it together. Well worth the extra effort investment. Customer service is absolutely excellent - special thanks to Cara and Paula for helping us to resolve an issue and going far above and beyond in doing so. This product is outstanding and worth every penny.
Very responsive and professional, even though we purchased from a reseller who had refused to help finish the installation, Spring Free jumped in and had an engineer round within days, all fixed for a very reasonable sum. Couldn't have been a better experience so a big thank you to you.
I am giving this company 5 stars for a few reasons. 1. We have had many trampolines over the last 16 years but their one is by far superior and safer than any we've ever owned. 2. Yes it is expensive but with the 10 years guarantee- you definitely get your money worth of the trampoline. 3. Their customer service has always been friendly, helpful and polite. We had our trampoline for nearly 9 years now and it is still the most desired equipment in our garden.
We have had our trampoline for a couple of weeks and our children (10,7 & 7) are loving it! They are outside on it at every opportunity. We purchased a Springfree trampoline after seeing how spacious and safe the trampolines are at a friends. Thank you Imi for the great customer service too!
Had my trampoline for a few years now and has been great . HOWEVERI just went to order a new ball as the children love this ball yet they want £35.00 which to me is a little excessive but to then want £15.00 postage i am sorry this is a total rip off. Its a shame when such a good company want to rip you off in this way .
We’ve had our trampoline for a couple of weeks now and experience so far is excellent - we chose Springfree primarily due to the safety features and the design is living up to expectations. It is sturdy and has plenty of travel and bounce for children of all ages (including those aged 40+!). Service was friendly, responsive and reliable throughout (thanks Imi) and we’re glad we opted to have Springfree set the trampoline up for us. For our money, the product is worth the premium cost (to borrow from the Stella advertising team, this falls into the camp of reassuringly expensive). Happy to recommend.
The trampoline is of high quality and comes with a 10 year warranty. But be advised that the warranty is not transferrable if you want to sell your trampoline. That is really a big bummer and doesn't make sense to me. Update: Springfree wrote that now the warranty is transferrable - but only during the first 3 years. It is true that a 10 year warranty on a trampoline is exceptional but so is that the warranty is not fully transferrable to the next owner. If I buy a car, a vacuum cleaner or anything else, the warranty is usually transferrable to the next owner. A completely transferrable warranty is also a reason to buy a product because I can get a better price when it comes with a warranty. And in all honesty, who would sell a Springfree trampoline after only 3 years. It's more likely to sell it after 5 to 8 years. So please, Springfree, rethink your warranty. I don't think it would hurt you.
I recently purchased a trampoline from Springfree for my grandchildren, and I couldn’t be happier with every aspect of the experience. From the moment I made the inquiry, the team at Springfree was incredibly responsive, friendly, and professional. They took the time to explain all the safety features and benefits of their trampoline, which made my decision an absolute no-brainer.The trampoline itself is extraordinary—it’s engineered with top-quality materials, boasts innovative safety mechanisms, and offers a delightful, smooth bounce that has quickly made it the highlight of our garden. My grandchildren are overjoyed every time they jump on it, and as a grandparent, knowing that they’re playing safely gives me immense peace of mind.Overall, my experience with Springfree was fantastic. Their exceptional service, combined with a superior product, truly sets them apart. I highly recommend Springfree to anyone looking for a safe, fun, and reliable trampoline. The person who installed the trampoline was friendly and knowledgeable and super efficient!
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Springfree® Trampoline, provides the safest springless, enclosed outdoor garden trampolines for kids of all ages! Trampoline fun for the whole family.
