Bought some horizontal blinds from Steve's Blinds for two bedrooms. The actual MFR is Century Blinds. Their valence design and installation are flawed. In the first shipment half the valence brackets were broken and I then broke a couple more. Cheap brittle plastic appears problematic. The bigger problem is the clip portion of the valence bracket will not install if the headrail is flush with the wall. I've installed a couple dozen of these blinds over the years and NONE of them have this stupid design. In trying to communicate this with Steve's I sent pictures, and explained the problem in detail to include a phone call. All I've gotten in return is a forwarded Century Blinds reply from Steve's that does not address the issue. I've asked to talk directly with Century but Steve's insists they must mediate. Bottom line is I'll have to devise my own way to attach the valences. It's obvious Steve's has no hands-on experience or they simply don't give a hoot. Won't be buying from them again.
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