Don’t believe the hype, being promoted by paid influencers, after paying 199.00 dollars it broke after 2 years, I contacted the company and I was promised a full refund as I’m based in the Uk and they would not send a replacement. Paying this much for a tooth brush you wouldn’t expect it to break in that short time. I have been contact by several agents all asking different questions, even though I had answered all the information, questions, sent pictures, sent my original order number and after 2 weeks of emails , I have just been refused a refund, even though I was advised I would be getting a refund. Poor customer service that have zero idea what they are doing, selling a defective product. I have gone back to using my £80 braun electric tooth brush that I have had for 7 years and it works way better. As I said don’t believe the hype.
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