I placed an order for dog food on December 6th, and it still hasn’t arrived. I had to email them on December 15th to ask for an update, only to be told the item was out of stock and would ship on Wednesday or Thursday. Today is Wednesday, and after calling again, I was told they’re still waiting for stock.This is the second time I’ve had issues with delayed orders and poor communication. Selling items that aren’t in stock and failing to notify customers is unacceptable. I won’t be ordering from them again.
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Fast & free delivery on orders over £45. Same day dispatch. Huge range of top-selling pet products including dog, cat, reptile, bird, fish & small pets.
