I ordered a kitten starter pack. It took a while to arrive. When it did the box was all dented. My neighbour took it in for me. When I opened it the litter tray was all cracked around the sides. They put a bag of litter on top of the tray! The packaging is poor. I rang them. I was advised to send pics in an email. The email does not accept replys and the form on the website does not have anywhere to attach a picture. I'm just going to cut my losses and buy a new tray. A bad company to use and terrible customer service.
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Fast & free delivery on orders over £45. Same day dispatch. Huge range of top-selling pet products including dog, cat, reptile, bird, fish & small pets.
