Recieved item frozen solid and lid was leaking was told that it is not covered do to the cold climate that I live in and freezing most likely caused leak and will not be receiving replacement product or my money back was actually told to shake and use it I understand that the leak could of possibly been caused by freezing but how do I know it wasn’t faulty to begin with or was broken during shipping it did take a month to get here so check the weather before ordering make sure it’s not to hot or not to cold lol they did offer me 15% off my next purchase witch I think is admitting some fault won’t be needing that won’t be ordering from this company again still can’t get over the fact they told me to shake and use an open product a skin care supply company what a joke
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