BUYER BEWARE! I ordered tile samples from tilebar, then ordered a large amount of one of the tiles. The tile sent by tilebar did not even resemble the sample that tilebar had sent to me. Customer service was incredibly rude and unhelpful and refused to speak with me... Only email. I requested a replacement of the tile but tilebar only agreed to take some of the bad tile back, at my expense. Which meant that I would still have to replace all of the floor tile. It didn't pay to ship it back to them because freight was so high for the small amount they were willing to return. Tilebar refused to stand behind the problem. I ended up tearing out the tilebar tile and replaced it with tile from another company. Please note that anything tile bar offers in their response I wish there was an option in this review to include photos. It would be obvious how aggregious the difference is in the sample sent and the tile received.
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TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.See more
