TileBar customer service has no idea what is going on and makes little effort to find out. I ordered tile 12 days ago and they said it would ship in 3/5 days. I reached out for an update and was notified the tile is out of stock. I had to reach out to find this out. Then they tell me is in in stock but can’t tell me when it’s going to ship. I’m on a tight timeline for the project and now it’s been over 11 days and they continue to tell me it will ship in “3-5 business days”. I’ve worked in distribution before, it’s not that difficult to reach out to your supplier and get a ship date. That’s the point of distribution.
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TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.See more
