Shocked at how rude the customer service was over the phone! I called in for a simple inquiry to see when my delivery date would be, as we are approaching the provided estimated delivery date and the order still shows as “processing”. I was absolutely shocked at the behavior, tone, and response of the customer service rep on the phone. She even hung up on us before we could ask our follow up question- it was so unprofessional. Thinking about canceling my large kitchen backsplash order and not moving forward with ordering our bath and powder bath tiles, as I am now nervous about doing business with TileBar going forward.
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TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.See more
