www.toywiz.com

4.3
4.3 Based on 692 reviews

We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to...

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Daniel Tozer
Zero stars. Don’t waste your money on them.

If I could give zero stars I would. The charizard GX box I bought through them was not packaged well and came in smashed and box was partially open. The cards inside were damaged. Their customer service kept making excuses after I sent them pictures and videos prior to me opening and eventually opening the box. The cards were damaged and I said I wanted a refund and return. If I wanted damaged cards or a box, I would have bought that for cheaper. I had to contact Walmart who said they couldn’t do anything until my bank was involved and their reviews on there are terrible as well. I got my bank involved to show them the entire email chain with pictures and videos. they saw how bad their customer service was and helped me get my money back. These people sell stuff overpriced and don’t care about you. Don’t waste your time or money here. Toywaste should be the company name.

1
Date of experience: Dec 21, 2024

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Business Details

  • We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd.

    When you do business with us, you can trust that we take your business very seriously.

    Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!See more

  • email CustomerService@toywiz.com
  • call 8774512597
  • language https://www.toywiz.com

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