www.toywiz.com

4.3
4.3 Based on 692 reviews

We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to...

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Average Rating

4.3

/
5

692 Reviews

5 Star
76%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
14%

All Reviews

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Review Time

Sarah
Never getting this preorder

I preordered this in Oct 2024. When I got this email, I assumed it was finally shipping a year later. Now it’s been postponed again until next year. Why have preorders if you’re never actually going to get the product?

1
Date of experience: Oct 22, 2025
Johnny
Your company is IFFY

I had a question about my order BUS0106680 recently and I thank you for the quick reply. However, I am still a bit concerned that I will never rec'v the item I paid for. I am tempted to cancel but I haven't because some of your reviews have discouraged me from doing so. My order was placed on Aug 30, today is Sept 9 and I believe that my order should've been in the process of delivery, or I would like a REAL notice of any sort as to "what is going on" with my order. PLEASE contact me and at least try to give me some hope that I WILL get my order... Before 2026. THANK YOU!!

5
Date of experience: Sep 09, 2025
Dean Cosso
Item was received in perfect condition…

Item was received in perfect condition even earlier than expected! Excellent service.

5
Date of experience: Aug 28, 2025
lamei beso
had what i needed

had what i needed and couldn’t do it without the help of jeremy at the warehouse he was very helpful for all my questions thank uuuu

5
Date of experience: Aug 18, 2025
Jason Trevorrow
No better than scalpers

Went to this site to look for Gpk cards and found that their mark up is over 100%. This practice is disgusting and should be illegal considering that children are their target customer. So basically toy wiz charges over a 100% mark up to children.

1
Date of experience: Jun 13, 2025
Harry Brass
Pre-ordered 1,500.00 dollars worth of…

Pre-ordered 1,500.00 dollars worth of sportscards retail boxes in one order and another 1,000.00 on another order. Ordered in August of 2024. 8 months later both orders canceled by Toywiz and I get nothing!!! Most of the product I ordered is getting well over double retail price... Thanks for working with me ToyWiz as I will never do business with these hat clowns again...

1
Date of experience: May 06, 2025
Steve Mcclintock
No replies from customer service

No replies from customer service. No update on order as of June 2024. Another Scam Company.

1
Date of experience: Jan 23, 2025
Erich B.
Great shopping experience

The website is easy to use. Shipping is fast and carefully packed. Prices and selection are great. The condition of used items are as good or better than described. I am a very happy repeat customer.

5
Date of experience: Jan 12, 2025
Daniel Tozer
Zero stars. Don’t waste your money on them.

If I could give zero stars I would. The charizard GX box I bought through them was not packaged well and came in smashed and box was partially open. The cards inside were damaged. Their customer service kept making excuses after I sent them pictures and videos prior to me opening and eventually opening the box. The cards were damaged and I said I wanted a refund and return. If I wanted damaged cards or a box, I would have bought that for cheaper. I had to contact Walmart who said they couldn’t do anything until my bank was involved and their reviews on there are terrible as well. I got my bank involved to show them the entire email chain with pictures and videos. they saw how bad their customer service was and helped me get my money back. These people sell stuff overpriced and don’t care about you. Don’t waste your time or money here. Toywaste should be the company name.

1
Date of experience: Dec 21, 2024
Jennifer W
Item arrived as described and quickly

Item arrived as described and quickly

5
Date of experience: Nov 04, 2024

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Business Details

  • We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd.

    When you do business with us, you can trust that we take your business very seriously.

    Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!See more

  • email CustomerService@toywiz.com
  • call 8774512597
  • language https://www.toywiz.com

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