Very happy with the support from Roca customer service. We recently installed 3 Roca In-tank (L-frame type) wall mounted toilets during our home refurbishment. We're very pleased with the toilets as they are quiet, attractive (for toilets!) and don't need a cistern. On the downside they are relatively expensive and require an electrical supply, but still good value if you can find them discounted online. After a few months the soft close on one of the toilet seats failed and the seat was slamming closed. On disassembly I found that the plastic part on one of the two soft-close pistons had fractured. I emailed a photo of the item to Roca support and they immediately agreed to send me a replacement - no hassle, no blame, no problem. I received a full hinge set within a week and it's now installed and everything working properly again.It's good to go with a recognised brand like Roca as they stand by their products and are focussed on their reputation and service. Thank you Roca support for a quality product and for sorting my problem out quickly and drama-free!
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Roca Bathrooms. A reference point for design, technology and sustainable development. Catalog and online store bathrooms and toilets.
