www.ukabroad.net

4.6
4.6 Based on 160 reviews

U.K.ABROAD is the worldwide leading British Passport Service Provider for British citizens living abroad....

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Average Rating

4.6

/
5

160 Reviews

5 Star
88%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

All Reviews

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Review Time

James Hamilton HENRY
Concerning

Luckily I pulled out before paying anything. And that is only because I was shocked at the price the were asking. Unfortunately, that is not revealed before beginning the process. So the individual has submitted quiet a bit of personal data until you get to the payment page. That screams scam right? However, my biggest concern is that while I back peddled with the info, I believe it is already in their servers. Stupidly, I contacted them to ask if that data was indeed erased and received an email that it had. Then. Next day, received another email: same person (?) asking for payment. Conclusion: Data has not been erased. I'm concerned. Had my email. What else do they have? Where do I report this? I know there will be an AI response to this as many of you have already had. That does not alleviate my fears. I hate online transactions! Progressive edit as of October 31.: So, as you can see, I did get the AI response with no right of reply. Heres the thing. The UK GOV website states very clearly what the your costs will be before you even begin the process. While UKAbroad may affirm their integrity in all things which may just be above board, and very convenient to non cautious clients, it does not excuse the fact that the fees are not clearly stated at the outset so clients can make an informed choice

1
Date of experience: Oct 25, 2025
Wonderful Service

Jan was helpful every step of the way and guided me through the process step by step. A very good experience.

5
Date of experience: Oct 23, 2025
James Blackwood
UK Passport Service

We finally decided to give it a try; I was worried at first. Once we filled out the application and paid the cost of the passport service it went quickly. The email exchanged with the representative was courteous and expeditious. Numerous emails were sent in an orderly fashion requesting for information and some documentations. They had their process down to perfection. Start to finish just over 30 days and that was because I made a slight mistake and I lost 2 days. Hands down best virtual customer service.

5
Date of experience: Oct 22, 2025
Rob Jackson
Scam - use gov.uk

Scam - go direct to gov.ukFor a simple renewal they charge 250 quid rather than the 90 quid gov.uk charges.

1
Date of experience: Oct 14, 2025
Mark McGrath
Jan from UK Passports

Jan from UK Passports helped me through the renewal process while I was living in Australia. Jan made the entire process simple and professional, and I received my passport earlier than I expected. Overall, there were no issues, and I'd be pleased to recommend Jan and the service to anyone. Cheers Mark

5
Date of experience: Oct 10, 2025
Catherine Wiesenthal
Renewing my UK Passport

My experience in renewing my UK Passport was excellent thanks to the easy process and the invaluable assistance and guidance of Jan.Catherine

5
Date of experience: Sep 18, 2025
Nigel Hughes
Professional service

I received a slick, efficient service that led to a prompt renewal of my passport. My consultant, Jan, responded quickly and professionally throughout the process.

5
Date of experience: Sep 15, 2025
customer
Unnecessary service / scam service

When I typed into the browser's search "renewing a British passport" this company's links and website information came up. Obviously I wanted to appy via the British government's website and not via some unnecessary middleman posing as an official website who was going to charge me EUR 150 more than the British government just for sending on my application data. They even have a crown logo to make it look as official as possible. I wasn't even sure what the official website is so I was fooled at first.During the registration the overly expensive fee made me suspicious, and then I had to write my full name to confirm that the company could act on my behalf.I broke off the scam application and searched for the official British government's website.

1
Date of experience: Sep 14, 2025
squid exposer
Clear communication

Clear communication, quick response to questions, solutions offered to resolve problems. Feeling like a partnership from beginning to end.

5
Date of experience: Sep 04, 2025
Olga Sadovaya
Simple

Simple, Straightforward and quick service.

5
Date of experience: Sep 01, 2025

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