This has been the worst supplier we’ve ever dealt with. We were left without heating for over two weeks in the middle of winter due to their complete failure to do their job. The managing director, James, was particularly appalling. I wish I could share the call recording I have from this morning, during which he made several misogynistic remarks and spoke in an extremely condescending manner. His behaviour was disgraceful - he blatantly lied more than once, refused to take any responsibility, and continually shifted blame onto others. When I tried to voice my concerns, he interrupted me and spoke as though I was incapable of understanding, all while avoiding any accountability.I’m relieved to say I’ll never have to deal with this company again.
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