I ordered heating oil on 25 Sept 2021 to be delivered on or before 11 Oct 2021, needless to say it did not happen and there was no call to explain why. On 12 Oct 2021 I phoned them to be told it would be with me by 14 Oct 2021, guess what another no show. Another call on 15 October 2021 got me a rock solid guarantee and a text to confirm delivery on 18 Oct 2021, but once again a no show. Over three weeks after ordering we are now out of oil and are not aware when they might put themselves out and deliver. The laugh is that during the wait they have sent me an email prompting me to order as prices are likely to rise an delivery times extended. The lack of care shown to their customers by this company is breathtaking. Take my advice, buy elsewhere, even if it is a little more expensive.
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