So we had charters 2 buses for a wedding for our daughter's wedding. When we were leaving the venue the 1st bus came 45 minutes before the scheduled time. There was a misunderstanding with the departure time. When you receive the itinerary from the company, it is very confusing. The 1st driver was very rude and left within 10 minutes. The 2nd driver was very nice and accommodating. Please note they use a 3rd party as their drivers and have no control over if they are rude or not and will not provide any refund or compensation. They will only send notify the 3rd party company. I would not recommend using them since there is no recourse or anything that US coachways will help you. Again I would give this company a zero but since the 2nd driver was very nice I am giving a 1 1/2
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US Coachways is one of the largest national bus charter & party bus rental companies. We have a wide selection of charter buses and party bus rentals to accommodate group outings of all sizes and types.