I wanted to share with you and let you know that they cancelled our bus. The night before the trip at 10:10 pm they sent this email. I was already in bed and not on my email. Nor did I check when I got up, got ready for work, and came into work. I hit the ground running making sure everyone was here, accounted for, gathering snacks and water bottles for them etc.This trip was for senior citizens. Arrival time was to be at 8am... So at 8:05 I started to worry... went into my office, checked my email and saw this from the night before. Can I tell you how upset I was?? I literally could not believe that they had no back-up plan. I had all of those people waiting... reservations for breakfast and reservations for a $4250.00 show. I called and a man who could barely speak English said yeah, no bus and that they tried to call me which they did not. I checked my cell and office #... nothing. Our entire trip was ruined. I just wanted you to know that this was the worst experience I have ever had to deal with.
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US Coachways is one of the largest national bus charter & party bus rental companies. We have a wide selection of charter buses and party bus rentals to accommodate group outings of all sizes and types.
