Never received my order. I have sent sent several messages to customer service, Carla (the CS manager) who rudely dismissed me and chose to ignore my emails. This company was has almost $400 of mine and never got what I paid for. PLEASE CONTACT ME!! I have sent a two page detailed letter to your support email several times, no one will reply.REPLY- the photo that is attached to the delivery receipt is NOT my residence. Your team admitted the item was not delivered. Stated there was a delay and had no tracking info to provide me on the day the so called delivery was made. Furthermore. You have not reached out to the carrier to verify anything . Had you yu would have verified this was not my residence.I was told by the customer service rep that you are an e-commerce website and the item was shipped by a completely different seller ( CosBar) and that CosBar would have to verify the information with the carrier. I asked several times for the so-called proof that was provided to you, verifying delivery to my address and was ignore. Imfact I wasn't emailed back after weeks of being ignored until posting this review. I have chat transcripts from the conversation on said date of delivery with your team stating that there was no shipping or tracking information to provide me with because the item had some sort of shipping delay. I was told the seller had to be contacted and offered a refund at that point. This conversation happened with out me knowing that item had shipped modelers delivered as there was no info available. Please let me know where I can send my proof to. I can not believe I was scammed by this company. $400 is a lot. I was never told anything g Bout needing a police report. That would not be applicable stolen, misdelivered or not delivered at all are three different issues. You have access to the correspondence with customer service rep and therefore see there was some sort of mix up. How do I pay you for goods and you use a third party to send the item, who never provided any shipping to me the customer or you and suddenly go from no info to delivered and provide a random photo. That's theft!! I have the chat transcript
Claim your business profile now and gain access to all features and respond to customer reviews.
NOTE: Please make sure you are reviewing VERISHOP and NOT VERshop (no "i" in name). Verishop is not a subscription and does not store CC info.
/////////////////////////////////
Discover something different you’ll love from independent brands and creators. Shop thoughtfully for what you want, from Black and female owners to responsible brands and clean beauty products. Shop from content creators’ and brands’ latest posts; watch Livestream Shopping for styling tips and beauty demos, and chat with streamers in real-time. All with the convenience of Free Shipping, Free Returns and 24/7 Customer Care.See more
