I've ordered from Verishop a few times now because I love their product selection and they have super quick shipping. However, I'm a full-on convert after dealing with their customer service at Christmas. I purchased some products for my husband as gifts, and the packaging arrived damaged. I messaged the customer service team with pictures, and without me having to do anything else, they sent me replacement products and told me to keep the damaged products as backups! I was so blown away with how straightforward and easy the whole process was.
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