I made an appointment with the hospital and waited all day to show up and find out it was transferred to the vaccination clinic. I could have been trying to take my cat to a different vet and now my cat is suffering for longer because of vetco’s system. I checked my account and it said I made the appointment with the hospital. I tried to complain and got blocked from sending a message. I called and cried on the phone explaining the situation just for the person to say “have a good day, my name is Mary” then hang up on me.
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