Somehow, Virgin Wines got my credit card and signed me up in their club without my knowledge. The found out when I received a box of wine that I had not ordered and checked my credit card account to find that I had been charged for it. When I called to complain, they seemed unwilling to listen to me and said they would send me a return label and refund my money. I have since complained by email several times, but I have not received a return label. Another part of the problem is that I have had to cancel my credit card and I fear that Virgin Wines will try to refund my money (if it ever gets that far) to my old card--even though I have told them to send me a check. Worst consumer experience ever!
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Virgin Wines USA
