Review Time
I ordered a case of sparking wines for my friend's birthday. I noticed that I was charged twice. I contacted customer service several times and was unable to get through to them. Virgin is great at taking your money but rubbish after.
I have been a customer and member of Virgin Wines USA for over 5 years. If you love all types of wine and want to be exposed to selections that are not available in stores, then Virgin Wines is a good choice. My average cost per bottle is around $11 across the hundreds of wines I have purchased and enjoyed over the years. I looked at about 30 bottles versus store costs at places like Costco's and the same bottles would have cost me on average over $15. I highly recommend Virgin Wines USA.
I have always enjoyed the selection & service that I have received from Virgin Wines. But lately I have been very dissatisfied with FedEx. It getting harder & harder to redirect deliveries if I know I won't be home to sign for the delivery. This really doesn't have anything to do with Virgin Wines directly but I thought I should let you know.
The service is good, and it happened the Fedex delivery guy sent my merchandise to the first floor made me very inconvenient to brought it to my second floor.homr, after i complain, it is not happened again.I do hope the member wine has more variety for i received some times repeat and repeat.
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