Be warned, very dishonest company!I placed an online order for a calendar, when I checked order status, I found it was lost in the USPS mail without my address on it, when I called Walter Drake to let them know the first thing customer service said was YOU must have forgot to fill in your address. I told her that's impossible because if my address wasn't filled in the website will not allow the order to be placed so somehow my address was tampered with on their end after I placed the order.They sent me a replacement calendar and within a week it finally showed up but soon after I noticed a $20.00 charge from Walter Drake on my credit card that I never made so I called them again and was told that was for their VIP Loyalty program that I signed up for, I told them I never signed up for any loyalty program and demanded a refund and to take my name off their VIP program.You have been warned this company is very dishonest.
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Walter Drake, a pioneer in direct mail, began operations in 1947 in Colorado Springs with a single novel idea. In his one-room office, he created a character named “Tommy Turtle” and parents all over the country signed up for their children to receive personalized, upbeat pen pal letters and gifts from Tommy. In the beginning, he advertised in House Beautiful and Harper’s Bazaar magazines. After achieving success in this endeavor, Mr. Drake gradually added more and more products including stationery and address labels for writing letters to family and friends which became very popular during the 1950’s and 60’s as America became a more mobile society.
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