I was given a Weatherbeeta dog coat for my lurcher as a Christmas present. While the coat fitted and was warm and waterproof, the design cut into the front legs of my dog. Where it had not cut through the skin, it rubbed off all her fur. I contacted the company as there is nothing on their website to state that it is not suitable for lurchers etc. The response was inadequate at best. The email also suggested that the fault lay in my dog having sensitive skin. Not a great response after all the promises on line of quality etc. Very poor customer service reflecting a company who clearly don't care about their customers experience. No offer to exchange for one that they would be sure would not cut or a refund. Very disappointing and frustrating.
Claim your business profile now and gain access to all features and respond to customer reviews.
WeatherBeeta has been designing and manufacturing horse clothing around the world for over 35 years. Through the use of only the most advanced design and materials, we’ve been setting the trends since the very beginning. In fact, our experience, tec...