We could not have been more pleased with the service to us provided by Zac(Birmingham Intl Airport). Whilst he was serving many customers at any one time, we really did feel that Zac was providing us with personal service. He could not have been more helpful. We were torn between having breakfast at Wetherspoons or Giraffe. We are so pleased we chose Wetherspoons. Zac made us feel special and nothing was too much trouble. I must have asked him for service on a number of different occasions and not once did he seem fazed by it all. He is calm and attentive. We seated ourselves next to his workstation as such, and we were so pleased we did. He seemed to manage looking after our needs as well as many other customers so efficiently. For example, when we asked for certain condiments, rather than point us in the right direction, he took it upon himself to ensure we remained seated whilst he tended to our requests, which he brought right to our table. Clearly a busy time of the day for the chain, Zac worked effortlessly and made it look so easy. We were already anxious about flying and starting our day, but with a lovely experience served by Zac, we set off on our journey in the best possible way.We would also like to thank Sophia. Sophia has a strong customer focus manner and again too was so helpful and lovely to approach. Thank you.
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