www.wella.com

1.3
1.3 Based on 12 reviews

...

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customer
Product did not match advertising.

Product did not match advertising.I carefully selected a Clairol (part of Wella) hair colourant which clearly stated that it coloured grey hairs. I used the product exactly as advised and the results were very disappointing. None of the grey hair has been coloured. I have tried to contact the company using the UK phone number on the product insert and it advises using their website, which I have tried, but cannot email or submit a complaint. Obviously, having used this product, I cannot use an alternative hair colourant for the next few weeks..... very disappointingIf there was an option of no stars, that is what I would give.

1
Date of experience: Mar 24, 2025

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