Review Time
They lie about getting $10 off by submitting your email. You submit your email address, which you have to consent to receiving marketing at, then after submitting that, you must ALSO enter your phone number before you get the discount. So they trick you into giving them your email with giving you anything in return. I was going to buy a replacement part from them, but because of this incredibly deceptive practice, I am going to buy a completely different brand and start over.
I have been using Whirley Pop for 20 plus years. I used to wear out the plastic gears and get a new one. I purchased metal geared, but within a few uses it pops up off the grank gear. I have to push it down when in the middle of popping. I am surprised this is occurring, I have tried customer service in the past and I was offered a discount for a new one, so this time I am just using it as is. Seems like an easy engineering correction to stop issue.
I phoned concerning the condition of toppinga that I had ordered and was greeted by a very pleasant gentleman who very promptly helped me and ensured that I would receive replacements. I did within a few days. It was a real pleasure to speak with someone who was concerned about my problem.
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