The Liverpool Central branch is appauling. The staff never know what they are doing. I attended yesterday with my mum and the staff gave me someone else’s order. My mum had opened one of the boxes and the managed was like - That wasn’t your food, has she just opened that?? I said I’m sorry, we really didn’t know, it was handed to us… and she gave me a dirty look, which was just rude of her. Then I was told to take my slushies, I said they’re not mine. I ordered a Pepsi and a fanta. The manager was asking the staff who the fanta ice blasts belonged to, because she didn’t have a clue.A woman had also taken food back, saying she had been given the wrong size. The staff have no clue between the six of them. While we were eating we had to listen to the manager also arguing with one of her staff members. A previous time we went there, I had her sigh at me because I told her there was no vegan duck in my noodles as I had ordered. Then she slammed it down on the counter for me to take, with no apology. I let that slide, but her attitude stinks and after having a second serving of it, I’ve decided I’m not going to hold back. I won’t be going back there anymore. As much as I enjoy the food, it’s not worth having to deal with dysfunctional staff.
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