Ordered Black Opium perfume from YSL Beauty. Paid $8 for shipping and never received from UPS. I called them and had to file a claim with UPS and they will not refund my money or send another bottle until UPS decides to settle the claim. I ordered this for Christmas 2023 and they could not guarantee they would even have it in stock when the claim was settled to ship another bottle so I went and bought another bottle from Sephora so my daughter would have it for Christmas. I am still waiting for UPS to settle the claim so I can get a refund. Very bad customer service and unreliable. Will never order from them again.
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