They advertised a C1 Pro for $469.99 and offered $100 "upgrade" coupon if you took a picture of your old robot that you were replacing. So the C1 Pro would cost $449.99 plus tax.I received 2 charges 1 minute apart. The first for $626.39 and a minute later for $620.98. Total charges of $1,246.98!I immediately contacted them through their support form on their website. An hour later was contacted via email and started an in depth email chains chat with a "William" who claims at first that it was taxes and then agreed that their was a pro lem and "his team" would look into it and either refund the difference or cancel the order and refund the amount in it's entirety. Never herd back from him again, even after multiple email attempts.I searched and found a phone number to call and when answered (of course by a machine) I waited on hold for a few minutes to get a recorded message stating that no one could answer my call and to send them an email. After seven attempts Chris finally did answer the phone, looked up the order and admitted to being the 2 charges. She apologized and said that all she could do was file a dispute and someone would email me with a determination. I am still waiting and still out of $1,246.98 for a $450 robot that I will never get!!Steer clear of this company!!!
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WYBOT is a trailblazer in cordless robotic pool cleaning, redefining the way people experience pool care. With 20 years of innovation, we lead the industry by delivering intelligent, fully automated solutions—from underwater AI vision to solar-powered wireless charging. Our mission is rooted in disruption, empowerment, and accomplishment—creating products that simplify life and bring joy. WYBOT isn’t just about clean pools—it’s about smarter living.See more
