wyndham.com

Shame on Wyndham

My companion and I stayed at the Wingate by Wyndham in Leesburg, Florida last night. We are both Wyndham Rewards members. I am also a group travel guide and a travel agent. We used 15,000 hard earned Wyndham Rewards points for this one night stay. What a waste of points that was!! This hotel should be rated half a star. If I were paying cash, it would not be worth more than $35 per night. There were so many issues with this hotel that there isn't enough time, or space, to list them all. It is obvious that the Wyndham corporation does not inspect their properties. They should be ashamed to have their name associated with this piece of junk. It has made me question them as a corporation after this experience. As a travel agent, I will never recommend any Wyndham property to my clients. Overall, the property is run down and filthy. The lobby was our first impression and we both walked away with a sinking feeling after checking in. The paint and wall coverings were peeling. The floor was dirty. The lobby was old and worn with a dingy appearance. There was a nearly empty vending machine and a worn out couch near the check in desk. Sadly, it was downhill after that. We got into a rickety elevator to the third floor. As we walked down the hall to our room, the carpet was dirty and worn, and had a bad odor. The hallway walls were scuffed and in need of a new painting. There was another empty vending machine by the elevator.Our room was disgusting. When we opened the door, a horrendous odor wafted through the air. The smell never went away, it was noxious. We both felt nauseous, but it was late at night and there was nowhere else to go. The bathroom was dirty. I doubt it was cleaned as there were long, dark hairs in the shower. The walls had peeling paint and scuff marks. The mattress was worn out and lumpy. The phone charging station next to the bed did not work.I would recommend avoiding this hotel, as well as any of the Wyndham brand hotels, as it is clear that they do not inspect their properties.

Date of experience: Feb 27, 2026