We engaged Wynstan to supply and install custom plantation shutters in a clearly specified a STANDARD Dulux colour for our high end house at Edgecliff. Been asked to pay deposit months in advance, experienced multiple delays, extremely passive in communicate with their client, and then the shutters delivered in the wrong colour.Overall time frame is 2 months as they clearly delegated their manufacturing to be done overseas - they themselves does nothing!Wynstan staff say they cannot tell the colour difference in the photos attached (really??) and they have to send someone to assess the colour discrepancy — yet no one followed up.Lack of accountability, responsiveness unprofessional!Highly do not recommend Wynstan. They do not care about their service quality, no control of the product and service they provided.==Updates:Wynstan's people took a long while to get to our site, confirming colour is wrong. This is despite us paying an extra “special colour’ fee! We were told that someone from the office would call to discuss the resolution, which is a complete lies.We demand a full refund! And never trust these people!!!
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Wynstan is dedicated to providing households with high-quality, Australian-made blinds, shutters, awnings & security door solutions. Explore our range today!
