The quote guy came out in early June 24, outlined a great plan, advised they would use the power near the site for the awning and gave me the impression it would be hardwired. Installation finally happened in August 24, the awnings were installed with cords instead of being hardwired, and one of the cords doesn't reach the power point. "Just use an extension cord" was their suggestion. I said no, if it was going to be like this you could have put the cord on the other side of the awning where it would reach to a power point. "Oh, that's easy to fix", great, do it. More than two months later, it still hasn't been done, I've reported it several times, get told that Wynstan Coburg don't have a manager "go through customer service". I've done that, and I've just done it again. I didn't pay almost $7000 to have awnings with cords hanging out like a dodgy xmas tree. Just got a call from the installer who promised two months ago to get it done - said he has been so busy with new jobs that he couldn't get it done. Don't use Wynstan, once they have your money there is no commitment to giving you what they said they would.
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