For a change, this custumer service was able to get her questions researched and rigthfully answered to me from a well familiar source that she has contacted. Please make sure that your custuner service people have the technincal access that they need to properly answere clients questions like this one did
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Wyze Labs, Inc. also known as Wyze is a US company based in Seattle, Washington, US that specializes in inexpensive smart home products and wireless cameras.
