I have 4 of their solar cameras. I bought a 3 pack at first and those have been performing flawlessly. And I've had those 3 since January of 2026 (I'm writing this review on March 20th of 2026) I got a 4th one at the beginning of March. And that one wasn't performing near as well as the other 3. It didn't want to charge and i moved the solar panel and that still didn't help. I went through the entire troubleshooting list they provide then I got ahold of support. They responded quickly and suggested a factory reset (the only step i didn't try because i didn't feel like pulling out the ladder lol) after the factory reset i waited 2 days and the factory reset didn't help. I was communicating via email with support during said time. As of writing this I have a free replacement on the way. Sure it took a few days to resolve but that's not their fault at all. It took some time to see if the factory reset would effect how the camera charged. And I was very satisfied when they offered to send a replacement. I have and will continue to recommend wyze to friends, family, and colleagues. I work as a delivery driver and I will recommend wyze to people i deliver to.
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Wyze Labs, Inc. also known as Wyze is a US company based in Seattle, Washington, US that specializes in inexpensive smart home products and wireless cameras.