Lack of Support for Hacked Accounts – Privacy & Safety Overlooked I've been unable to access my account for weeks after a hack that allowed the attacker to set up unauthorized two-factor authentication. Despite being a paying Premium user and following all the recovery steps, the support team has not resolved the issue or offered any meaningful human assistance. This situation is not just a minor inconvenience; it's a major security and privacy concern. Their system traps victims in automated loops without any sense of urgency or escalation, even when sensitive information or business access is at risk. If your account is compromised, do not expect genuine support. The support system is ineffective, unaccountable, and ill-equipped to address safety-related emergencies. A platform of this size should prioritize security breaches, not leave users in silence.
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