My recent experience with Xara tech support has been nothing but excellent. The response was within a couple of hours and in some cases within minutes. The support person proactively solved my problem as soon as the problem was defined. The problem was with my account, not the software itself, which is a workhorse. I've never had any problem with the software.
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Xara is an international software company founded in 1981, with an HQ in Berlin and development office in Hemel Hempstead, UK.
