Dreadful. Had my item for a week at their depot before sending it out. Emailed me on the day of delivery, two hours before the supposed delivery time. Absolutely no use when I, like many others, was at work. No card left to say they’d been (don’t think they actually did as no sign of them on my security camera). Tried the Live chat feature 3 times to find where my item was…….I'm still waiting for a response. Unable to leave a message for the driver via the app as it just kept crashing. Finally had notification that it was being re delivered (but again only once I was already out for the day). Left a physical note on my door for the driver to put the item in my garage. He didn’t read it and consequently left £500 worth of item on my doorstep for all to see. I’d never heard of this company and quite frankly, I would not recommend them.
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Your B2C Carrier of Choice For Large and Non-Standard Freight.
With over 25 years’ experience within the freight and logistics industry, XDP is a leading parcel and freight network, offering expert delivery services nationwide.
We understand how important the final mile of your delivery is, that’s why we are there every step of the way. We advise all customers to download our mobile app available on App Store and Google Play (search XDP) where you can check updates of your delivery, arrange a delivery date and leave notifications for the driver. See more
