This was the worst car rental experience I've had in over six years of renting in Greece. The advertised deposit was €480, but in small print, it stated that this only applies if you take their insurance. The actual deposit was €690. Since I rented the car for more than 10 days, they also charged me an extra €40, claiming they had to take the deposit as payment rather than just blocking it on my card. Upon returning the vehicle, they attempted to charge me for marks that were clearly just mud. The entrance to the car park has a muddy puddle, and a van splashed the vehicle as I drove in. Despite this, they insisted I get the car cleaned (at my own cost) before they would even think about refunding the deposit. Even then, they delayed processing the refund, stating I would have to wait until they spoke to the bank. They were rude, aggressive, and clearly looking for any excuse to withhold part of my deposit. Having rented cars across Greece without issues, I can confidently say this company is unprofessional and unethical. They rely on misleading fine print and intimidate customers. I would never recommend them and even canceled a future booking on the spot. Avoid this company; they are dishonest and only interested in extracting as much money as possible from customers.
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