The service appears designed for standard 9-5 operations. If your requirements are more complex, it's best to avoid it. It struggles with split shifts and late hours. Payment items and rates are often buggy, failing to integrate with timesheets and payroll, requiring re-entry. Customer support seems overwhelmed, with many users reporting the same issues repeatedly, yet there's no apparent effort to address them. Additionally, duplicates remain unresolved indefinitely, and account codes frequently change after submission. Financial data does not transfer smoothly for payments. Overall, every issue I've faced is echoed by others, but the response from support shows little commitment to making improvements.
Claim your business profile now and gain access to all features and respond to customer reviews.
