I am currently embroiled in a dispute with them over the abysmal service provided to my partner's business. Interaction with some of their online agents has been frankly appalling. She has been without phone coverage for nearly a month, and we find ourselves in a frustrating situation. Despite not receiving the service we are paying for, we were informed that we cannot cancel the contract without incurring a penalty. I plan to contest this, possibly through legal means.
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