My 2017 XMG A517 laptop (1600€) had several, individual keyboard buttons stop working after 3 years. Now, only 4 years after purchase, it's actually many keys that no longer work.On being asked approached about this, bestware's answer simply is:- It happens. But don't worry, we'll sell you a brand new laptop keyboard for 79€ + shipping!Know what's the best part? I mostly use an external keyboard and the laptop's internal keyboard still broke.Update 12.11.2021: Got offered the keyboard for 59€ + shipping instead. No comment on keyboard in this price range breaking despite little use.Update 15.11.2021: As you may see in the company's answer below, their only comment on laptop components' breaking remains "It happens". Unfortunately, I cannot in good conscience recommend their products.
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