xoomenergy.com

4.3
4.3 Based on 13 reviews

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Average Rating

4.3

/
5

13 Reviews

5 Star
77%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
15%

All Reviews

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Review Time

Linda Deugau
Xoom energy is so easy to set up

Xoom energy is so easy to set up. They have a great plan for me. 😃 I love that they offer rewards for all their customers 🎁🛍️🎉 Customer service is very helpful too. I am proud to be able to share the service for 🔥💡

4
Date of experience: Sep 18, 2025
Vince DeGiuseppe
Marlene is amazing

Marlene is amazing! I recommend her every chance I get.

5
Date of experience: Sep 18, 2025
Curtis Anderson
Marlene makes life so much easier

Marlene is always such a pleasure to work with and she’s does all the work for me, it’s great. She recommends great services and she sets it all up. I just get to sit back, answer a few questions and I’m all set. The service she provides is exceptional!!

5
Date of experience: Sep 17, 2025
Anmol
Great experience with Xoom

Great experience with Xoom. Marlene helped a lot , explained each and everything. She is helpful, kind and soft spoken.

5
Date of experience: Sep 17, 2025
Neha
Everything went smoothly and I was able…

Everything went smoothly and I was able to gain savings on my monthly bills. No external process required which kept things simple and easy.

5
Date of experience: Aug 12, 2025
Elisha Reed
I have not gotten the first bill yet i…

I have not gotten the first bill yet i have been disconnected twice please do not get this company they are horrible

1
Date of experience: Dec 09, 2024
VB27
XOOM Energy

Just got off the phone with XOOM Energy Cust Svc. More billing problems. They did not send a bill. I got a REMINDER today, but no DUE DATE. I spoke to cust svc for more than one hour and ... got nowhere. Carlos M. could not help me, neither could he forward my call to management.It seems that XOOM assigned me two different accounts and is UNABLE to remove the bad one. Carlos said he forwarded a msg to another department, but he's not allowed to tell me which or to whom. Or how long it might take.This is the most incompetent company I've ever seen. They seem incapable of solving straigtforward problems.I ASKED THAT THEY REMOVE LATE FEES AND THAT i'D PAY THE BILL. BUT THEY CAN ONLY REMOVE 1 (ONE) LATE FEE PER YEAR!!! EVEN IF THE PROBLEM IS THEIRS!!!!!I've never seen such incompetance. They seem good at adding late fees, etc, but cannot fix a problem that they admit is theirs.So I will pay them but then I will close my account with XOOM Energy. And I suggest that all who read this review do the same.

1
Date of experience: Nov 12, 2024
Would strongly recommend

Would strongly recommend. Easy migration of services and rates are more competitive than other providers. Staff are readily available and helpful.

5
Date of experience: Jun 04, 2024
Jasmine
Xoom Energy Canada Review

Simple order process online. No upfront cost. Fixed rates are lower than my enmax fixed rates and admin fees were lower only $6.85/mth each. E-Bill so convenient I just login online and pay. Happy that I know how to read my energy bills thank you to xoom energy for educating me.

5
Date of experience: Jun 01, 2024
Algernon Wright
Excellent service got a lower fixed…

Excellent service got a lower fixed rate and lower my bills and I’m enjoying the xoomxtras free gift cards great value from this company!

5
Date of experience: Mar 01, 2024

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