I was initially very excited about my purchase from this brand, but my experience has been quite disappointing. The product broke unexpectedly after just one year of normal use, with a key component detaching and causing my phone to fall. When I contacted customer service, I was informed that the product was outside of the warranty period, despite it being within the two-year warranty required by EU law. I pointed this out, but the only offer I received was a 25% discount code for a future purchase. I appreciate the gesture, but I expected the company to stand behind their product and comply with their legal obligations. Sadly, the product quality and after-sales support did not meet expectations. I will think twice before ordering again.
Claim your business profile now and gain access to all features and respond to customer reviews.
