I am genuinely impressed with the company, particularly their customer service. They are consistently active and responsive whenever I face an issue with reward redemption or any other matter. I still recall the first time I reached out to them about a problem. I was genuinely concerned that I wouldn’t be able to redeem my reward, which was quite important for me. When they got back to me, I was pleasantly surprised and very thankful because their response was quick, clear, and precise—unlike other support teams that either don’t reply or only send automated messages. After communicating with them for a couple of days, they informed me that I needed to wait while they addressed the issue. I waited patiently, and I was thrilled when I finally received and successfully redeemed my reward from the survey. Since then, I no longer stress if a problem arises because I trust the company’s support team will respond promptly and resolve the issue. Each time I email them, they consistently reply and address my concerns. Honestly, this is the most proactive and dependable customer service I’ve ever encountered. I’m very appreciative of their support. Highly recommended!
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Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners.
With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products:
1. Empuls : Build a connected, motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool
2. Plum – A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries
3. Compass – A sales compensation and gamification platform that helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts
4. Loyalife – An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards.
5. Loopr – Helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale See more
