I wont recommend the Product or service to anyone my fellow colleagues as the overall interface too rigid to change.
I recently changed my company and my company email id was stopped. I tried to change my email id to my personal email id, however even after providing all the documents of identification and the company change, they did not budge. I cant place an order or redeem the awards that i have got from my company.
even after following it up with the Personnel at XOXO i get the same resolution that the emai id cannot be changed, however no solution comes from the XOXO.
The customer service is so slow that it takes ages for them to respond. Try through chat or through email the responses takes ages for them to respond. They respond even on chat after minimum 25 minutes. So if you are thinking this site for rewards for your employees, i would better say not to go ahead with them as they are the worst people when it comes to services they offer.
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Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners.
With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products:
1. Empuls : Build a connected, motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool
2. Plum – A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries
3. Compass – A sales compensation and gamification platform that helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts
4. Loyalife – An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards.
5. Loopr – Helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale See more
