One of the biggest disappointments—an excellent car overshadowed by extremely poor sales and support, including the financial company backing XPENG in Stockholm, Sweden. You’re initially offered one thing, only to later face completely different conditions and terms—a classic case of bait-and-switch. While the cars themselves are great, everything else is unacceptably flawed. If you visit the store, everything seems fine until you realize that the agreement and offer you were promised have suddenly changed.AVOID until XPENG improves its policies and level of service. This is a major misstep at the very beginning of their business in Sweden. I initially did a lot of marketing for them because I was impressed with the car, but now I regret it completely. If XPENG doesn’t take serious action, the future of the brand looks highly uncertain.
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