This company was ‘down’ 7x last summer for 24-72 hours each time. You get no updates, they can’t be bothered to update you on their website, if lucky you get a phone message 2 hours after it goes out and 2 hours after it’s on. No information when it will be on or if anyone is even out fixing it AND EACH TIME they never are til the next day. Now we are going through the same crap again. What have they done to find out who’s cutting their line and fix this issue from last year - nothing! Why don’t they have extra on hand so it can be fixed faster, why aren’t they checking where copper is sold, why don’t they have cameras - cause it costs them nothing accept the repair. We pay regardless of the fact we get no service or the fact that time after time we have to phone and waste our time while techs say, there is no outage for 15 min and then after driving us crazy finally go ‘oh ya, your service IS out”. NO shit Sherlock. Sick to death of it - service was out for 24 hours just TWO weeks ago and now it’s out again and even though it went out at 5 and it’s sunny out til 9:30 they won’t be doing any thing til tomorrow- so fed up! Why isn’t Bell’s service constantly out??? You have no business being in business.
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