Paid for a premium wireless service for 3+ years which was frequently unreliable. Tech support was hopeless and I was usually forced to resolve the problem on my own. In the end, their service dropped down to 35% of average speed performance for 10 days with no technical solutions or repairs provided. Then it was accidentally mentioned that the tower was scheduled for permanent shutdown in 2 weeks, so no repairs would be completed.No notification of service termination was ever provided. I cancelled the service immediately and switched to a competitor which has been a huge improvement with double the speeds and very consistent service to date.
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Xplore is Canada’s fibre & 5G broadband service provider for rural living. Follow to learn how we're bringing the best broadband technologies to rural Canadians.
