xplore.ca

3.8
3.8 Based on 134 reviews

Xplore is Canada’s fibre & 5G broadband service provider for rural living. Follow to learn how we're bringing the best broadband technologies to rural Canadians....

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Rain Sanders
Terrible customer service

Terrible customer service. I was told after 30 days being with the company that I would get a 150 Amazon gift card. I received nothing after 30 days so I went into a customer service chat the worker said to check back in at the 45 day mark so I did now I’m told 60 days. When asked why I was told 30 days when I signed up now told double the time they refuse to respond to my question ending that chat and saying have a nice day with no help or response as to why there is such a difference in what I was told when I signed up. Absolutely terrible people to speak with

1
Date of experience: Jan 19, 2025

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Business Details

  • Xplore is Canada’s fibre & 5G broadband service provider for rural living. Follow to learn how we're bringing the best broadband technologies to rural Canadians.

  • email sales@xplore.ca
  • call 18779595717
  • language https://xplore.ca

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